Comparing May 2022 to May 2023 we have seen the Average Service spend increase by 13% and the Average Retail spend increase by 5% with an overall average spend per docket increase of 9%. The average dockets have decreased by 11%. Staff occupancy (Rostered hours vs booked hours) has increased by 9%. What this illustrates is that as an industry we have turned a 9% decrease in the number of visits into a 9%% total revenue increase going into the Winter period.
Want more Personalized Business Information? ESP Cloud gives you real time analysis of your own business and most importantly the "ESP Staff Excelerators (C)" boost your or your staff turnover performance & client retention. Which is critical to maximise turnover by increasing the per client spend. This technology is available to all ESP Subscribers so if you aren’t already making use of this Industry Leading Tech ... connect with us to access your personalized view of your business in the most affordable way ... From a single Practitioner to the most sophisticated Group access your ESP Cloud. Email: info@espconnect.africa
Email: info@espconnect.africa
Comments